COVID-19 Resources

COVID 19 Status - Alberta

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COVID-19 R values
The R-value, also known as the reproduction number, describes whether cases are currently increasing, decreasing or staying the same. It tells us the average number of people that someone with COVID-19 will infect.

For example, if the R-value is:
at 1, then an infected person will infect one other person, on average
below 1, it means the rate of transmission was decreasing during that period
above 1, the transmission rate was increasing

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The above populations for each zone on based on AHS data (click here)

Rates are an estimation based on available data and AHS populations.

Due to the COVID-19/Coronavirus pandemic, the Edmonton Social Planning Council (ESPC) is taking precautionary measures to do our part in slowing the spread of the disease.

The ESPC physical office will be closed effective March 16, 2020, until further notice. We will continue to work and serve our community and clients remotely. All of us at ESPC have the necessary resources to work remotely with little disruption to our scheduled project deliverables.

Please note that by working remotely, emails will be answered, but phone calls may take longer to respond too. We would recommend email or our website contact form as the quickest way to connect with us.

Additionally, all in-person ESPC events and meetings have been cancelled. We will be monitoring the situation and decide soon on the status of our Annual General Meeting and the scope of our 80th Anniversary celebrations.

The COVID-19 pandemic is a rapidly changing issue, we recommend you stay informed, please refer to the Alberta Government website and the City of Edmonton website for local updates.

Resources - COVID 19

The links below are intended to provide everyone with access to important resources. We will continue to update the links as we become aware of new ones or changes to the existing ones. Please note that because this is a rapidly changing issue, some links may become obsolete or will be replaced with newer programs.

The resources listed cover a wide range of topics for a broad section of our population. The intent is to inform as many people as possible and help them understand their options, available support, and tools to continue isolating, social distance, remain in quarantine, or access health care support.

Click on the boxes below to reveal details about the specific programs:

All travellers returning to Alberta from outside Canada in the last 14 days:

  • ALL travellers who returned to Alberta from outside Canada in the last 14 days MUST self-isolate immediately for 14 days after the date of return and monitor for symptoms.

If you have symptoms including fever, cough, shortness of breath, difficulty breathing, sore throat or runny nose:

  • You MUST self-isolate for 10 days after the onset of symptoms and until your symptoms have resolved (whichever is longer).
  • If your symptoms worsen, call 811 or take this self-assessment again. We are experiencing heavy call volumes and will get to your call as quickly as we can.
  • Please do not visit a hospital, physician’s office, lab or healthcare facility without consulting Health Link (811) first.
  • Call 911 if you are seriously ill and need immediate medical attention. Inform them of your symptoms.

If you have been in close contact with a known case in the last 14 days:

For people with NO travel history and if you have NO symptoms:

To protect yourself and others while out in public, wash your hands frequently and practice social distancing by maintaining 6 feet (2 arms lengths) between yourself and others.

If you have questions about COVID-19 or novel coronavirus, please visit the following resources:

Do the right thing to stop the spread: Protect your loved ones by practicing social distancing. We all have a role to play!

Federal/National Resources and Programs

Corona Support - Determining Eligibility

To determine eligibility for federal programs, this survey will direct you to benefits individuals may be entitled to receive. 

Determine your eligibility on their website!

Canada Emergency Response Benefit

Canada Emergency Response Benefit (CERB) has ended.

Even though the CERB has ended, you can apply for a period retroactively. The CRA is continuing to accept and process retroactive applications for period 7 (August 30 to September 26, 2020) through the CRA’s My Account or automated toll-free phone line.

The new Recovery Benefits are available between September 27, 2020 and September 25, 2021.

The CRA will open applications for the Canada Recovery Sickness Benefit and the Canada Recovery Caregiving Benefit on October 5 and for the Canada Recovery Benefit on October 12.

More info: Canada’s COVID-19 Economic Response Plan

Canada Recovery Benefit

The Canada Recovery Benefit (CRB) gives income support to employed and self-employed individuals who are directly affected by COVID-19 and are not entitled to Employment Insurance (EI) benefits. The CRB is administered by the Canada Revenue Agency (CRA).

If you are eligible for the CRB, you can receive $1,000 ($900 after taxes withheld) for a 2-week period.

If your situation continues past 2 weeks, you will need to apply again. You may apply up to a total of 13 eligibility periods (26 weeks) between September 27, 2020 and September 25, 2021.

The new Recovery Benefits are available between September 27, 2020 and September 25, 2021.

The CRA will open applications for the Canada Recovery Sickness Benefit and the Canada Recovery Caregiving Benefit on October 5 and for the Canada Recovery Benefit on October 12.

Canada Recovery Sickness Benefit

The Canada Recovery Sickness Benefit (CRSB) gives income support to employed and self-employed individuals who are unable to work because they are sick or need to self-isolate due to COVID-19, or have an underlying health condition that puts them at greater risk of getting COVID-19. The CRSB is administered by the Canada Revenue Agency (CRA).

If you are eligible for the CRSB, you can receive $500 ($450 after taxes withheld) for a 1-week period.

If your situation continues past 1 week, you will need to apply again. You may apply up to a total of 2 weeks between September 27, 2020 and September 25, 2021.

The new Recovery Benefits are available between September 27, 2020 and September 25, 2021.

The CRA will open applications for the Canada Recovery Sickness Benefit and the Canada Recovery Caregiving Benefit on October 5 and for the Canada Recovery Benefit on October 12.

Canada Recovery Caregiving Benefit

The Canada Recovery Caregiving Benefit (CRCB) gives income support to employed and self-employed individuals who are unable to work because they must care for their child under 12 years old or a family member who needs supervised care. This applies if their school, regular program or facility is closed or unavailable to them due to COVID-19, or because they are sick, self-isolating, or at risk of serious health complications due to COVID-19. The CRCB is administered by the Canada Revenue Agency (CRA).

If you are eligible for the CRCB, your household can receive $500 ($450 after taxes withheld) for each 1-week period.

If your situation continues past 1 week, you will need to apply again. You may apply up to a total of 26 weeks between September 27, 2020 and September 25, 2021.

The new Recovery Benefits are available between September 27, 2020 and September 25, 2021.

The CRA will open applications for the Canada Recovery Sickness Benefit and the Canada Recovery Caregiving Benefit on October 5 and for the Canada Recovery Benefit on October 12.

Canada Child Benefit

Parents of children between the age of 0 and 18 years of age will temporarily receive an extra $300 per child through the existing Canada Child Benefit, which is paid once per month. This increase will take effect in May 2020. Those who already receive the Canada Child Benefit do not need to re-apply.

The Canada child benefit (CCB) is administered by the Canada Revenue Agency (CRA). It is a tax-free monthly payment made to eligible families to help with the cost of raising children under 18 years of age. The CCB may include the child disability benefit and any related provincial and territorial programs.

Info: Canada’s COVID-19 Economic Response Plan | Canada Child Benefit Overview

COVID-19 Emergency Loan Program for Canadians Abroad

This program will provide the option of an emergency repayable loan to Canadians in need of immediate financial assistance to return home or to temporarily cover their life-sustaining needs while they work toward their return. Each application will be assessed according to their specific situation and needs.
Info: COVID-19: Financial help if you are outside Canada

Support for Canadians with Disabilities

A one-time tax-free payment of $600 to Canadians with a valid Disability Tax Credit certificate will be given.

The deadline for the one-time $600 disability tax credit payment has been extended to December 31, 2020.

Info: »One-time payment to persons with disabilities«

Old Age Security & Guaranteed Income Supplement

A one-time tax-free payment of $300 will be given to seniors who are eligible for Old Age Security with an additional payment of $200 to seniors who also receive the Guaranteed Income Supplement.

The one-time increase is intended to address concerns with rising costs in medications, grocieries, and other living expenses.

Info: Canada’s COVID-19 Economic Response Plan

Guaranteed Income Supplement: Overview

Special GST Tax Credit Payment

A one-time special payment by early May through the Good and Services Tax (GST) credit will be given to low- and modest-income families. The average benefit will be close to $400 for individuals and close to $600 for couples. Those who qualify will receive it automatically.

Info: Canada’s COVID-19 Economic Response Plan | Increase to the GST/HST credit amount FAQ

Employment Insurance Changes

The one-week waiting period for new Employment Insurance (EI) sickness recipients will be waived for the duration of the COVID-19 pandemic. They will not have to provide a medical certificate to access EI sickness benefits. A dedicated phone line has been set up for those whose employment has been impacted by the COVID-19 pandemic due to illness, injury, or quarantine. The number is 1-833-381-2725.

The Government of Canada will be transitioning to a simplified Employment Insurance (EI) program, effective September 27, 2020, to provide income support to those who remain unable to work and are eligible, and introducing a new suite of temporary and taxable recovery benefits to further support workers.

Note: If you become eligible for EI benefits on or after September 27, you will receive a minimum benefit rate of $400 per week, or $240 per week for extended parental benefits.

Info: Employment Insurance (EI) ProgramIncreased access to EI and recovery benefits

Indigenous Community Support Fund

The Indigenous Community Support fund will provide $305 million to First Nations, Métis, and Inuit communities as a response to the COVID-19 pandemic. Alberta will see over $26 million and $7 million flowing to First Nations and Métis communities, respectively. These funds can provide supports for Elders and vulnerable community members, measures to address food insecurity, educational and other support for children, mental health assistance and emergency response services, and preparedness measures to prevent the spread of COVID-19.

Additional Funding: On August 12, the Government of Canada announced an additional $305 million for the Indigenous Community Support Fund. More information will be available soon on their webpage.

Info: Indigenous Community Support Fund

Reaching Home Initiative

Supports for people experiencing homelessness during the COVID-19 outbreak will see $157.5 million to the Reaching Home initiative. This funding can go towards purchasing beds and physical barriers for social distancing and securing accommodation to reduce overcrowding in shelters.

Info: Reaching Home: Canada’s Homelessness Strategy Directives

Women’s Shelters and Sexual Assault Centres

Up to $50 million will be provided to women’s shelters and sexual assault centres to help with their capacity to manage or prevent an outbreak in their facilities. Over 500 organizations across Canada received support to protect some of Canada’s most vulnerable.

Info: Supporting women and children fleeing violence during COVID-19

Canada Student Loans Changes

The Government of Canada has paused the repayment of Canada Student Loans and Canada Apprentice Loans until September 30, 2020, with no accrual of interest. Students do not need to apply for the repayment pause.

Changes to Canada Student Grants and Loans have been introduced so students facing financial challenges from COVID-19 can access and afford post-secondary education. Pending government approvals, the new measures will come into effect on August 1, 2020 and be available to students for 1 year.

Info: Canada Student Loans – COVID19 |  NSLSC | CALSC

Canada Emergency Student Benefit

The CESB closed to applications on September 30, 2020. You can no longer apply for this benefit.

If you continue to need income support, go to the COVID-19 benefits page.

Practical services: delivery of items and personal outreach

The Government of Canada is contributing $9 million through United Way Canada for local organizations to support practical services to senior citizens. These services include the delivery of groceries, medications, or other needed items, or personal outreach to assess individuals’ needs and connect them to community supports.

Info: Supporting the Delivery of Items and Personal Outreach | Find your local United Way

Mental health support

The Government of Canada is giving $7.5 million in funding to Kids Help Phone to provide young people with mental health supports.

Info: Providing youth with mental health support | Kids Help Phone

CAEH: Preventing Eviction

Access CAEH’s one-pager highlighting ways to prevent eviction in the household, provincially and federally.

Click here for their full list of resources.

Government of Canada: financial assistance for newcomers, temporary residents and refugees

The Government of Canada has compiled a list of benefit programs to help those who face financial hardship due to the COVID-19 pandemic. If you live in Canada, even temporarily, there may be support for you. 

Info: Financial assistance for newcomers, temporary residents and refugees |

Provincial Resources and Programs

Emergency Financial Assistance

If you are facing an unexpected emergency, you can apply for emergency financial assistance. You can get help when: a situation is caused by unforeseeable circumstances beyond your control, and it presents a severe health risk, and you cannot access other resources or wait until your next pay-cheque or Income Support benefit cheque.

Info: Emergency Financial Assistance

ABTraceTogether App

ABTraceTogether is a mobile contact tracing app that helps to let you know if you’ve been exposed to COVID-19 – or if you’ve exposed others – while protecting your privacy. Quickly identifying and isolating positive cases is an important part of our response to the COVID-19 pandemic, and preventing the spread.

Info: ABTraceTogether App

Student Loans Deferral

A six-month, interest-free, moratorium on Alberta student loan payments is being implemented for all Albertans in the process of repaying these loans, effective March 30, 2020. Students do not need to apply for the repayment pause and borrowers may continue making payments during this period if they choose. This mirrors the approach of the Canada Student Loans Program.

Info: Financial Supports for Albertans | Student Aid Alberta Alberta Student Aid Supports

Metis Nation of Alberta COVID-19 Supports

A number of financial supports are being made available to Metis citizens in Alberta, which include emergency rent supplements, child wellness benefits, and a benevolent fund top-up.

Info: MNA COVID-19 Information | COVID-19 Support Plan

Rental Evictions Changes

As Alberta reopens, some temporary measures in response to COVID-19 are no longer in effect. E.g. Landlords and tenants are encouraged to continue working together to develop payment plans where the tenant is struggling to pay rent due to the impacts of COVID-19. However, demonstration of a payment plan is no longer required to file an application to terminate a tenancy nor to recover possession due to non-payment of rent.

Click here for more information 

Family Violence During COVID-19

Read and share – Family violence during COVID-19 info sheet

  • In case of an emergency, call 911. Police and emergency responders will continue to respond throughout the pandemic, even to those in quarantine.
  • Family Violence Info Line

o   anonymous support from trained staff:

  • Call 310-1818 | 24/7 | 170+ languages
  • Chat online | 8 a.m. – 8 p.m. daily | English

Info: Family Violence during COVID-19 Info Sheet

ACWS Member Shelters

The Alberta Council of Women’s Shelters has a list of available shelters in each city in Alberta.

If you are in immediate danger call 911
If you need to speak with someone at a shelter near you, call our toll free line at 1-866-331-3933 and press 1

See full member shelters.

Shelter Guidance: Preventing, Controlling, and Managing COVID-19

This report provides necessary information for emergency shelters and temporary housing facilities to help prepare and know what to do during an outbreak.

Download the report here.

Caregivers Alberta Support

Online Peer Support: In response to the evolving COVID-19 situation we had added new ONLINE Caregiver Support Community groups happening each Monday and Thursday! Learn More & Register

Caregiver Advisor: Need one-on-one support? Our Caregiver Advisor can connect you to the resources you need, offer personalized support and is there to listen when you just need to talk. You can connect to our Caregiver Advisor by:

Municipal/Local Resources and Programs

You Can Benefit - Eligibility Screener

This handy online tool assesses your eligibility for benefits and services available to individuals offered by the municipal, provincial, and federal government.

Info: Eligibility Screener

Finding Free Tax Help

The Interfaith Housing Initiative has been working with community partners to provide tax filing assistance for immigrants and low-income individuals and families. This resource is updated regularly.

Info: Free Tax Clinics (As of May 21, 2020) | Extended Filing Deadline

Support for Homeless Individuals

*Day services at the Expo are now closed.* Drop-in Services are available at the following locations:

Boyle Street Community Services

  • Monday – Friday 9:00 a.m. – 12:00 p.m., 12:30 p.m. – 3:00 p.m.
  • All ages

Neighbor Centre

  • Showers & Laundry – Tuesdays and Thursdays 1:00 p.m. – 4:00 p.m.
  • Lunch – Monday, Wednesday, Friday 1:00 p.m. – 4:00 p.m.
  • Ages 18+

YESS Armory

  • Monday – Sunday 11:00 a.m. – 8:00 p.m.
  • Youth aged 15-24

Boyle McCauley Health Centre

  • Medical Support – Daily 8:00 a.m. – 4:30 p.m.

Bissell Centre

  • Re-opening August 17

More info: Homeward Trust — Homeless-Serving Sector Public Health Response and Resources


Fare collection has resumed since June 15, 2020. As of August 30, 2020, regular ETS services resume. LRT will be extended back to regular end of service, which is approximately 1:30am.

Info: Transit COVID-19 Updates

Parking Fees (COVID-19 Updates)

Effective June 8, EPark fees will be reinstated at EPark curbside zones and City-owned parkades. In support of businesses and customers who continue to use curbside pickup as their primary method of business, the first 30 minutes of every parking session in curbside EPark zones will be free. Please ensure that you start your parking session on the MyEPark app or at an EPark machine, and you will receive the first 30 minutes of your parking stay free.

Info: CoE Parking Rates, Hours, and Locations

Edmonton Food Security Resources List

This document provides a listing of cereal breakfasts, bagged lunches, take-away hot meals, and hamper services available throughout the city. Lists locations, contact information, and operating hours.

Info: Food Security Resources

COVID-19 Multilingual Resource Options

REACH has been collecting links for information on COVID-19 that provide multilingual resources. Some of these links may be known to you, others may have new information

Info: COVID-19 Multilingual Resource Options

Local Organizations in Operation during COVID-19

Andrew Knack, Ward 1 Councillor has produced the following list. Visit or for a detailed list click on the Google Doc link below.

Info: Local Organizations Updates during COVID-19 (last updated April 14, 2020)

Indigenous Support Program Resources & Services (Edmonton Zone)

Click on the link below  to access the list of resources compiled by AHS Indigenous Health Program Edmonton Zone.

Info: »Indigenous Service Resource COVID October 2020 Update«

YEG Community Response to COVID19 (Facebook Group)

This is a great document created by the YEG Community Response to COVID19 (Facebook Group).
This is intended to be a crowdsourced and shared living document. Copy and share whatever information that benefits your networks!

Info: Resources — YEG Community Response to COVID-19

Local Restaurants and Businesses Hours, Pickup, and Delivery Options

An extensive list of local restaurants and places to get food and information on their hours, pickup, and delivery options. (Courtesy of V. Luong)

Info: Pickups & Deliveries in Edmonton & Area

Bag-Half-Full YEG

Medical students from the University of Alberta provide:

  • Pick-up and delivery of online grocery orders from one of the major grocery stores
  • Grocery shopping and delivery (includes local farmers’ markets)
  • Prescription pick-up and delivery
  • (no delivery or service fee) 

Info: Bag-Half-Full Place an Order

Edmonton Meals on Wheels

A local non-profit that provides and delivers meals and food-services.

Info: Meals on Wheels Edmonton

REACH Keeping Kids Safe Resource List

REACH has compiled a list of resources and phone numbers to help support families and children during the pandemic. 

Info: REACH Keeping Kids Safe Resource

Our Team


Please click on an individual team member name for more information and to contact them directly. Click here for the general contact form.

Susan Morrissey

Susan Morrissey

Executive Director

Jenn Rossiter

Jenn Rossiter

Research Services and Capacity Building Coordinator

Rowan El-Bialy

Rowan El-Bialy

Strategic Research Coordinator

Sydney Sheloff

Sydney Sheloff

Research Officer

Brett Lambert

Brett Lambert

Community Engagement Coordinator

Justine Basilan

Justine Basilan

Executive Assistant

Social Well-Being Tracker


Our social well-being indicators are based on social determinants of health. These indicators are the economic and social conditions that shape the health of individuals and communities.

Contact Info


10544 – 106 Street NW, Suite 200 (Bassani Building)
Edmonton, Alberta T5H 2X6



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